ARE YOU CONNECTING?

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Everyone communicates but few connect.

–  John Maxwell

Our newly hired hand arrived early. When I saw an old man riding a rusted bicycle up our gravel road in the pouring rain and into the yard of our family farm, I wondered, “Who is this slightly scary, weird-looking guy, whistling and smiling, dressed in worn-out coveralls, a flannel shirt, a torn jacket, and rubber boots?”

I was a teenager and was expected to work with this newly hired hand—whose name was Norris—for the summer. I didn’t want much to do with him at first. I just hung around for a few days and quietly worked alongside him.

He didn’t seem to mind that I wasn’t talkative. He simply went on about his business. At the time, I thought it was a little odd that no matter what the weather was like, or if we were fencing or building something or hauling hay, Norris always showed up on time and was happy. Except for a short lunch break, he never stopped working and never complained. Whether we were fencing, hauling hay, cleaning stalls, building a corral or a barn, or working with the horses, from the moment he arrived until the moment he got back on his rusted-out, single-gear bicycle at the end of the day and peddled off, he was always smiling. Always whistling. Always working. Never grumpy. Always the same steady mood.

We ended up working together for three summers, and in those six shorts months, Norris changed my life. While I could never have articulated it then, here’s some of the things I learned from him:

  1. Relationships are mostly about showing up. Being reliable, being able to be counted on, being calm under pressure, being steady in the storms – all go a long way in building unspoken trust.
  2. Norris, through his safe and steady presence, taught me to bond with horses rather than break them. People have a lot in common with horses. A horse doesn’t progress or perform as you want it to because you demand that they do so or because you threaten them. Horses, like people, will enlarge their capacity only when they have the right conditions and are given the proper care. You don’t have a right to the trust of another. You must earn it.
  3. You can have huge influence on others when you’re comfortable with yourself. You make a difference when you don’t have to pretend or impress or try to make yourself big or others small to prove that you are someone that you aren’t.
  4. Listen more than you talk. In all the time we worked together I can’t tell you one thing about Norris except what I saw. As a self-absorbed teenager, I never took the time to listen like he listened to me. I never asked anything about him. I only knew that he had only a grade seven education and was a bachelor who lived in a dirt shack (my father drove me there once) and was very selective about who he worked for. He liked and respected both my parents.
  5. Bring a firm handshake to everyone you meet. One of the only times I saw Norris’s gruffness was the first time I shook his hand. “You shake a hand like a fish,” he told me. “If you are going to go anywhere in life, learn to shake a hand like you mean it.” I found out that shaking a hand firmly is a confidence builder.
  6. Assess your ignorance. Always be a student. Everyone has something to teach you. Be a learner, not a knower. Humility goes a long way to earning trust. Norris was always curious, a consummate scholar of life.
  7. Pound a nail with your arm, not your hand. While building the new round corral one of those summers, Norris shook his head as he watched me pound in a nail. Quietly he took my hand with the hammer in his hand and taught me how to pound a nail with accuracy and the least amount of effort. “You have to drive a nail with your whole arm,” he told me, “Not your wrist. You’ll wear yourself out doing that.”
  8. Attitude makes a big difference. I once asked Norris how he can be so happy all the time. In his defined Scottish drawl, he responded, “Happiness, young man, is not a destination. Happiness is a method of travel.”

Years after I left home, and after my parents sold the farm, I received a note from one of my former neighbors telling me that Norris had died. The old dirt shack he lived in caught fire and burned to the ground. He passed away in the middle of the night, alone.

I’m sure that Norris had no idea of the impact he’d had on my life, and how that impact created ripples in time that will go on to generations yet unborn.  Not just impact in the here and now, but in the here and forever. People who influence us are like that. They come into our lives at important junctures, sometimes intentionally with a request, and sometimes unexpectedly—like a passerby who stops to help us when we’re stranded in our broken-down vehicle. Most never know the difference they make.

Our world seems to be more and more in flux. Things seem more unsettled and unpredictable. I’m not sure that the use of our devices has really helped us get more connected. I think John Maxwell got it right. Everyone communicates, but few connect.

Are you connecting?

You don’t have to be a people person to be a leader

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For years I have taught the principle, “fit people, don’t fix people.” I’m not about changing people. I’m about aligning people in a position that supports their strengths so it’s a win-win for everyone.

I’ve met many senior executives who do a great job building and running a company, but aren’t good at connecting with people. Not every great leader is a people person. We can’t possibly be great at everything. I can be good with people but suck at running a large company.

Many excellent CEOs aren’t interested in attending my Authentic Leadership Academies, but they have a sincere respect for the importance of people, and will support those who want to develop their skills in this area.

So… you don’t have to be a people person to be a positional leader. But what you do need is self-awareness. You have to know your strengths and limitations, and be able to find the right people to fill the gaps. You have to know that if your greatest strength isn’t necessarily connecting to people, that you will find and support the people who can and will lead the way in this area.

What’s imperative is that to hold a position of leadership requires that you care about people and care enough to make people a foundational priority in your organization.

If this topic interests you, and you’re committed to learning more about the power of connection, join me in our upcoming complimentary webinar on April 19: https://lnkd.in/d37Prt4a

Life will always include difficult people that pose challenges in our relationships.

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Life will always include difficult people that pose challenges in our relationships. The question is: how can we deal with our relationships the authentic way?

Join David as he shares his experience and perspective on dealing with difficult people in our lives – with courage, clarity, and compassion.

  • Discover how problems in relationships are designed, not to be solved, but to be instructive.
  • Learn practical ways to deal with the difficult people in your life in an authentic way.
  • Learn strategies to keep your mental health strong – the best way to respond to people in your life who irritate and frustrate you.

Sign up here for our complimentary webinar: https://lnkd.in/d37Prt4a

A Path To Better Leadership

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I recently was sitting with a friend while he was conversing with his sister who is single and worried that she won’t find a life-partner. She wanted advice from her brother. As I know them both well, she didn’t mind my listening in. ‘’How can I find a good husband?” she asked.

My friend’s response was, “Try being the kind of person that the kind of person you want, would want to be with.”

Here’s my take on my friend’s suggestion: If I ask, “How do I find the right partner?” before I ask “How do I become a loving person?” the result is likely to be a disaster because I first need to focus my attention on becoming a loving human being. First cultivate a life filled with compassion, and passion will be added to it. Search only for a great passion, and you will likely end up void of love.

Interestingly, this isn’t just a lesson about love; it’s a lesson for life. It’s about accountability. And it’s about leadership. When we ask, “How can we get better leaders – in our organization and in our country?” maybe we’re starting with the wrong question. Instead of seeking better leaders, maybe it’s more helpful to look in the mirror. “How can I be a better leader?” “How can I get better at what I expect from others?”

My notion is that rather than expecting others to be different, the path to better leadership is to be a better leader. We institutionally deny the fact that each of us – through our perceptions and our choices – is creating the culture that we so enjoy complaining about. Deciding that I have created the world around me – and therefore I am the one to step into healing it – is the ultimate act of accountability. Let’s stop complaining and start stepping up.

Building Belonging: The Power of Connection

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When Justin was early in recovery from a brutal, deadly five-year crystal meth addiction, his withdrawal symptoms were debilitating and painful, including excruciating paranoia and an inability to sleep. Some of his paranoia was grounded in reality. He had drug dealers and gang members breathing down his neck.
His grandmother, who was caring for him and desperate to help, asked if he wanted to go to church with her. “Maybe Jesus can help you sleep,” she said one Sunday morning. Justin had no interest in Jesus but liked his grandmother and had nothing else to do, so he went along.
It turned out that he got so bored with the sermon that he fell asleep.
Week after week, he kept going. And every week he would sleep through the service. He became a permanent fixture in the congregation. Often you could hear him snoring, but no one disturbed him. They let him be. In fact, long after the congregation left, Justin would still be lying there, fast asleep. The pastor let him sleep in the chapel all Sunday.
When I asked him why he kept going to church, he said, “It’s the only place I feel safe enough to sleep.” He eventually became an active member in the church community. It was a big part of his recovery journey.
Acceptance of another is not without boundaries, expectations, or consequences; it’s not necessarily about agreement or condoning behaviors that we would not choose for ourselves. Instead, it is a deep and simple respect for another human being. It’s an understanding that transcends judgement, prejudice, and marginalization.
Acceptance is the cornerstone to belonging and becomes part of the foundation of a psychologically safe place to live and work. Our awareness of the importance of psychological safety to create high trust, highly engaged, productive organizations, has increased dramatically in recent years as employees demand better workplace cultures. Building a sense of acceptance and belonging with your team is a critical factor in building a high-performance culture in your organization.
I suggest three critical strategies for ensuring that you are building belonging around you:
  1. Take time to think about belonging on your team. Reflect on whether every team member knows that they belong, that their contribution is recognized and appreciated, and they feel accepted as a valuable member of the team.
  2. Reflect on your own inner state. Pay particular attention to how you handle stress, and how your emotional state creates either tension or inspiration in the people who depend on you.
  3. Look at your own values. Take an honest inventory of how you feel about the people on your team. Examine carefully where you have judgements and how it’s helping or hindering your success.

S-L-O-W-I-N-G D-O-W-N TO THE SPEED OF LIFE  Lessons on Leadership and Life from a Fly Fisherman

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Everything moves in rhythm. Atomic particles, waves of electrons, molecules in wood, rocks, and trees, amoebas, mammals, birds, fish and reptiles, the earth, the moon, the sun, and stars… and we ourselves.

In a world alive with a myriad of rhythms, “entrainment” is the process by which these rhythms synchronize. Rhythmic entrainment is one of the great organizing principles of the world, as inescapable as gravity. And in the fast-paced era of technology, immediate gratification, and on-demand news and entertainment, the heart yearns to find its own rhythm away from the demands of consumption and pressures of the world. As the percussionist Tony Vacca once said, “If you can’t find your rhythm, you can’t find your soul.”

This summer, I experienced finding my own rhythm. I spent a day on the Bow River with Chas Waitt, an inspiring, caring, and human leader on our team, and Dana Lattery, a gifted fly-fishing guide (https://www.flyfishingbowriver.com). As a fly-fishing guide, Dana doesn’t just guide you to the fish. He guides you to yourself. The day wasn’t as much about fly fishing as it was about living connected to my heart, to each other, and to what truly matters.

And it was also a course in leadership. With the tag line, “Love People; Catch Fish,” love and service were integral principles in everything that went down: from the grace in the coffee shop to start the day, to the support, patience, and encouragement in learning to cast and untangling line, to his commitment to stewardship of the river, to how the fish were carefully handled before they were released, and to how I was treated in every interaction.

Here are a few of the lessons on leadership and life from spending a day on the river with Dana and Chas:

1. Leadership, like fly-fishing, requires a relaxed presence of mind. Fly fishing is an extremely complex process that takes time and experience. You don’t have to be perfect, but you miss opportunities if you aren’t present. You must, for example, wait and watch for any sign of movement in the water, mending when needed, and make sure the fishing line drifts naturally and effortlessly. This is the mastery behind guiding that enables Dana to make it look easy. But he’s paid attention for years so he can take his students to the fish with such accuracy it truly seems like magic.
2. You’ll never see a hearse pulling a U-Haul. No matter how many fish you catch, they all go back into the river. No matter what you accumulate, accomplish, or achieve in life, it all goes back into the river of life when it’s over. All that ever truly counts in life is the experience you have, the person you become, and the difference you make along the way. Life is lived in the present.
3. You won’t find ego in authentic leadership. Kindness crowds out arrogance. A genuine interest in others and what they care about replaces making yourself look good. Your self-confidence allows others to grow and flourish in an atmosphere of support because you don’t need the approval of others to evaluate yourself or make yourself look better than you are. Even the masters know they aren’t the smartest person on the boat.
4.  Humanity is more important than the illusion of perfection. You don’t have to be perfect or create an appearance of flawlessness to be called a leader. Being human, creating a safe place to make mistakes and learn and grow and be inspired together, is some of what it takes to be a leader.
5. It’s all about showing up. None of this matters if you don’t show up. Accountability isn’t just about being able to be counted on when it’s easy. It’s about being there in the grind. It’s about embracing the suck. Showing up not only earns self-respect. Showing up inspires the respect and love of everyone around you.
6. Service is at the core. Servant leadership is a timeless approach that emphasises your priority as a leader: to attend to the people in your care. You won’t win in the marketplace until you win in the workplace. Take care of your people so they will take care of their people.
7. Fly-fishing is a call to simplicity that makes leadership and life better. The art of being authentic is really the art of being, of knowing and living in harmony with ourselves, connecting with the highest possibilities of our nature. And being connected with our nature requires being connected with nature. This requires stopping, disconnecting from the distractions and demands, and being present to the world around you. The good life and good work require good leisure: not just time that we are not on the job, but that is free from pressing expectations. Simple living doesn’t necessarily mean a quiet life. It can be filled with challenges and excitement. But it is important to take time to go slowly and to do things at the pace they are meant to be experienced – such as when eating a meal, talking with a colleague, returning an email, telling a story to a child, or walking the dog.

Discovering your authentic leadership concerns not the what and how but the who: who we are and the source from which we operate, both individually and collectively. We are clever people, efficient and high-powered, but in the zeal to get things done we can forget our humanity and the simple art of living. Let us make a resolve that we will begin to relax and saunter and be present, and take time to meditate and watch the sun go down behind the hill. Let us be good to ourselves. Let us s-l-o-w d-o-w-n to the speed of life.