How do you show the people you care about that you care about them?

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How do you show the people you care about that you care about them?

When I was eleven, our family drove across the county to experience Expo 67 in Montreal and on to upper state New York to visit my uncle.

As part of our visit, Uncle Reed took us into New York City for the day. My dream was to go to the top of the Empire State Building. My brother (who was four years older) had a dream, too – to see the New York Stock Exchange.

We were late getting to the Empire State Building and had to rush to make it to the stock exchange before it closed. So we only had time to get to the 86th floor observatory before leaving for the stock exchange. I never made it to the top. I remember crying all the way down.

This story has become legendary in our family. My daughters will tell you, to this day, that I felt sorry for myself for years that my brother always got his way and I always got the short end of the stick. They reminded me often that I had carried it long enough and it was time to let it go.

We’ve traveled many places as a family, but we have never been to NYC together, so when my daughter was there a few years ago, she texted me the image below with a message:

“Dad, you don’t need to be sad any longer that you didn’t make it to the 102nd floor of the Empire State Building. I brought you up here with me.”

When it comes to caring about the people we care about, the little things are the big things.

#caring #authenticity #authenticleadership

What are the stories that run your life?

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What are the stories that run your life?

After reading Dain Dunston’s thought-provoking book, Being Essential: Seven Questions for Living and Leading with Radical Self-Awareness, I was intrigued by the notion that our stories can unconsciously drive our lives. So we best be sure that we know what these narratives are and that they are true for the context we are currently living.

At four years old, I was incubated in an oxygen tent with a poliovirus infection. It created significant trauma, as I didn’t see my parents for weeks. In those days no visitors were allowed. I remember lying there alone crying myself to sleep, wondering if they would ever return.

After I went home, my arms and legs were very weak, so my father, a gymnast, coached me on the parallel bars and tumbling mat in our basement each day to help rebuild my strength.

And when I was bullied and teased at school, attributed, at least in part, to the residue of a weakened body, my dad would say, “Don’t pray for the world to get easier, pray for you to get stronger.”

The result of years of passionate dedication was a track scholarship at university. I credit my ability to overcome adversity through discipline and focused work to my father’s patient and persistent support and love. My commitment and the results that followed increased my confidence as I went on to build a successful speaking and consulting business.

However, in the process, I unconsciously created a story that my worth is dependent on what I can prove to the world I can overcome and achieve.

While the story served a vital purpose at the time, it eventually exceeded its function and led to unbridled ambition and eventual workaholism, tension, neglected relationships, a life out of balance, and burnout.

As I find my security from within, the narrative is now shifting from proving myself to expressing myself, from uncontrolled obsession to meaningful, focused contribution in my work.

The journey was enhanced by Dain’s insights. I recommend his book to those committed to living an authentic life with greater self-awareness.

 

Does the word accountability have a positive or negative association for you?

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Throughout my career, accountability has been a central focus of my research and teaching. Here are ten things I’ve learned about accountability:

  1. Accountability is the ability to be counted on. Never make a promise you don’t intend to keep, and when you make a promise keep it, whether you feel like it or not.
  2. Think carefully before you make an agreement – then painstakingly keep the agreements you make. It’s much easier to say no upfront than it is to get out of an agreement that you no longer want to keep. And when you say yes, follow through.
  3. It’s easier to see a lack of accountability in others. It’s a lot easier to be mad at someone else for being late than to be mad at yourself for not showing up on time.
  4. Accountability is the cornerstone of self-respect. No one takes pride in doing something easy. Keeping a promise always leaves you feeling better about yourself. And when you respect yourself, you earn the trust and respect of others.
  5. Accountability inspires others. Accountability is usually used to hammer rather than inspire people. When properly understood, accountability is meant to create safety, alignment, and trust. It’s inspiring to be around people who can be counted on. You’ll get much further building accountability with a flashlight rather than a stick.
  6. Accountability is about ownership. Blaming and finger-pointing are all symptoms of a lack of accountability. Decide that all blame is a waste of time and your life will change forever. Accountability is ultimately about looking in the mirror.
  7. Accountability is about growing up. There’s a difference between maturity and aging. All beings grow oldbut growing up is the duty of human beings.
  8. Accountability requires a recovery plan. When you can’t keep a promise here’s a three-step recovery plan: a) Let your creditor know as soon as you know if your agreement is jeopardized; b) Negotiate with your creditor to minimize damages and re-commit to a new agreement; 3) Learn from your experience so it doesn’t happen again.
  9. To avoid downstream problems, get the agreements right. The vast majority of accountability problems stem from a lack of clear agreements and understanding the consequences. Courageous conversations upstream will prevent problems down the line.
  10. Accountability lies at the core of leadership. If you want your best people to produce results, stay engaged, be inspired, find value in coming back to the office after working from home, and be loyal, it all starts with a well-designed and delivered accountability process.

Fears, Trust, And the Human Experience

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When our daughters were much younger, we went on a family “adventure” to the Fantasyland Hotel in West Edmonton Mall and took in a ride in the submarine. After boarding, the hatch closed, and as we “descended,” the guide began safety instructions. The moment she said, “if any of you get claustrophobic…” I immediately started hyperventilating. My heart was racing and felt like it would explode. I was nauseous and dizzy. My lifelong fear of closed spaces took over and I went into a full-blown anxiety attack.

My family knew what was happening. Chandra got the guide’s attention who helped me ascend through the safety hatch. I climbed out the escape trunk, got into a row boat in the middle of a mall in six feet of water, and was escorted to back to pier.

We’ve had lots of good laughs about it all over the years. But underneath the humor, there is a deep respect for each other in our family. We all understand that anxiety is no laughing matter.

A few years after the submarine incident, we went caving in Northern Utah. We all knew this would be a challenge for me. I sweated it for weeks before we got there.

At Timpanogos Cave, I learned we would be 90 minutes in a confined space. “You don’t have to do this, Dad,” my young girls kindly said. The first thing I did was tell the guide, Royce, about my claustrophobia. He looked me right in the eyes with kindness and care that I’ll never forget. He gave me the flashlight and said, “Come right up front, right beside me. We’ll get you through this. You aren’t alone.”

I did get through it. One step at a time. With the love and support of my family and Royce, who guided me, not just through the cave, but to a newfound bravery and courage.

At the end of a tour, Royce shares his passion and love for these magnificent caves and offers a challenge:

“Most of us will never discover a cave, but each of us has an opportunity to discover something that we truly care about, something that we love. It might be music, mathematics, art, dance, languages, science, athletics, neighborhood parks, or a million other things. Just as our lives are better today because of the Timpanogos Cave Committee, the challenge is for us to use our energies and talents so that one-hundred years from now, life will be better for people and for this planet because we were here.”

Making Authenticity Real – A Leadership Checklist

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A lot of research ( e.g. Harvard Business Review and Leadership & Organization Development Journal) shows that employees’ perception of authentic leadership is the strongest predictor of job satisfaction and can have a positive impact on work-related attitudes. Most employees believe authenticity in the workplace leads to better relationships with colleagues, higher levels of trust, greater productivity, and a more positive working environment. Much of the research contains detailed definitions and lists of attributes of authentic leaders, but how do you really know if you are leading authentically?

Here is a leadership checklist to test if you are leading authentically.

  1. Are you committed enough about your leadership to ask these questions? If you are interested in asking and reflecting on these questions, you are already on the authentic journey. Authenticity isn’t a destination; it’s an inquiring and honest method of travel.
  2. Do you care? Do you care about the people around you and what matters to them? Do you care about your work? Do you care about your own growth? Do you care enough about your team to help them find their gifts? And do you care enough to put the success of the team ahead of your own career advancement?
  3. Are you open to feedback? Are you open to know how your behavior impacts those around you? To learn about your blind spots and become more self-aware? Are you committed to learn to be graceful in receiving criticism? Are you willing to get past defending yourself and pretending you have it all together?
  4. Are you honest? We understand the importance of not stealing from your organization or lying to your employees. But there is another kind of honesty: self-honesty – accepting that you aren’t perfect. Honesty is understanding your strengths and weaknesses and ensuring people on your team are needed and valued by helping to fill the gaps.
  5. Do you keep your promises? Authentic people are accountable. We call people who think they are authentic but who can’t be counted on flakes. Flakes can’t be trusted. So don’t be a flake. Earn trust by being trustworthy.
  6. Do you enjoy your life? Do you enjoy waking up in the morning and coming to work – at least most days? One way to measure good leadership is that good leaders enjoy themselves. Authenticity means you’re living a life that belongs to you, which means you’re enjoying it. And if you are enjoying it, there’s a good chance people around you are enjoying working with you and finding some fulfillment in their work.

Four things to remember when leadership feels hard.

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Leading – whether in your family, your team, community, or company – is like life: it’s hard at times.

When you decide to step up and stand for something, you open yourself up to be attacked, dismissed, criticized, silenced, and sometimes even assassinated. It is not uncommon to bear the scars from your efforts.

Leaders represent change, and with change comes loss, fear, confusion, and anger. And those brave enough to go against the crowd risk backlash. Change can make people cruel: empathy, compassion, and grace are often sacrificed when craving order. Irresponsible scapegoating of the authority figure is certainly unfair, but it comes with the territory.

Leaders are also always letting someone down. Somebody’s bound to be disappointed in decisions that are made, and stepping into leadership means shouldering the agony and aspirations of a community.

So… when leadership feels hard, here’s a few things to remember:

  1. Remember that hard comes with leadership. If it wasn’t hard, everyone would be leading. Once you understand and accept that leadership is hard, then it is no longer hard, because it no longer matters. You are on a more important mission than being comfortable.
  2. Ask yourself, “Is this a good hard or a bad hard?” Good hard means you are pursuing a worthy cause and accepting that obstacles are a predictable prerequisite. Good hard means your heart is open and you feel the pain of the people you serve. Bad hard means you have lost contact with yourself, others, and the vision.
  3. Preserve a sense of purpose. When you cannot find the inspiration and when discouragement and despair emerge (that only later are recognized as seeds of creativity) you just have to keep walking. It doesn’t have to be fast or spectaluar, but just keep stumbling forward toward the cause that you believe in.
  4. Find a life practice. To sustain your energy, every leader requires a daily practice – a habit that connects with and taps into the power of the life force that runs through us. A life practice is anything that you do over an extended period of time that consistently and reliably deepens the connection to your experience and expression of being alive.

What do you keep in mind when leadership feels hard?